Terms and Conditions | Josam Group

Effective Date: 5th October 2024

1. Introduction These Terms and Conditions govern the use of Josam Group's IT systems, applications, services, and infrastructure. By using any of the services offered by Josam Group, you agree to comply with these Terms and Conditions and the associated Privacy Policy.

2. Acceptance of Terms By accessing or using our systems, services, or any related content, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree, you are not permitted to use the services.

3. Scope of Services Josam Group provides [description of services] to clients, employees, and third parties. These services are governed by both internal policies and applicable laws, including Kenya’s Data Protection Act (DPA) and other relevant international data protection regulations.

4. User Responsibilities As a user of Josam Group's IT systems and services, you agree to:

Provide Accurate Information: Ensure that all information you provide is accurate, complete, and up-to-date.
Use of IT Systems: Use the company's IT systems only for lawful and authorized purposes. You are prohibited from engaging in any activity that could compromise system integrity, security, or functionality.
Compliance with Privacy Laws: Adhere to all relevant privacy and data protection laws, including respecting the privacy of other users and third parties.

5. Data Collection and Usage Josam Group collects, stores, and processes personal data as outlined in our Privacy Policy. By using our services, you consent to:

The collection and use of your personal data in accordance with our Privacy Policy.
The transfer of your data to third-party service providers (where necessary) under strict confidentiality and data protection agreements.

6. Confidentiality and Security

You are responsible for maintaining the confidentiality of any login credentials or authentication tools provided to you.
You must not share access credentials or allow unauthorized individuals to use the company's IT systems.
Josam Group employs security measures to protect your data, but users are also responsible for following best practices for security, such as using strong passwords and avoiding phishing attempts.

7. Intellectual Property

All content, software, and materials related to Josam Group's services, including logos, trademarks, code, and proprietary processes, are the intellectual property of Josam Group or its licensors.
Users are granted a limited, non-exclusive license to use the services for personal or business purposes. You may not copy, modify, distribute, or reverse-engineer any part of the system without explicit permission from Josam Group.

8. User-Generated Content

Any data or content you submit to our systems (e.g., through forms, uploads, or communications) must comply with the law and not infringe on the rights of others.
Josam Group reserves the right to monitor, review, and remove content that violates these Terms and Conditions or poses a security risk.

9. Third-Party Services Our services may include links to or integrations with third-party platforms or services (such as payment gateways or cloud hosting providers). We do not endorse or assume responsibility for third-party content, services, or practices. You agree to use third-party services at your own risk.

10. Data Retention Personal data will be retained by Josam Group for as long as necessary to fulfill the purposes outlined in the Privacy Policy or as required by law. Upon termination of your account or service, some data may still be retained for legal or audit purposes.

11. Limitation of Liability

Josam Group strives to ensure that all services are available and secure. However, we do not guarantee uninterrupted access or error-free functionality.
Josam Group is not responsible for any loss or damage arising from the misuse of its services, unauthorized access, or system failures beyond our control.
In no event shall Josam Group be liable for any indirect, incidental, punitive, or consequential damages arising out of your use of our services or IT systems.

12. Termination and Suspension

[Josam Group reserves the right to suspend or terminate your access to its systems and services without notice if you breach these Terms and Conditions or engage in activities that threaten system security or integrity.
You may terminate your use of the services by contacting Josam Group to close your account. Termination does not absolve you of any outstanding obligations or liabilities.

13. Governing Law These Terms and Conditions shall be governed and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. Any disputes arising under these Terms and Conditions will be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

14. Amendments Josam Group reserves the right to modify or update these Terms and Conditions at any time. Users will be notified of significant changes through email or notifications on our website. Continued use of our services after any changes to these terms constitutes acceptance of the modified terms.

15. Contact Information If you have any questions about these Terms and Conditions or your use of [Company Name]'s services, please contact us: